Terms of Service
LAST UPDATED: 2/10/2021Thanks for using PropertyTaxCheckup.com. These terms of service ("Terms") cover your use and access to the products, services, software, platform and websites (collectively, "Services") provided by AppsIntelligent LLC and any of our affiliates (collectively, "PropertyTaxCheckup.com"). By using our Services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization. You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with PropertyTaxCheckup.com in order to use the Services. In no event is use of the Services permitted by those under the age of 13.
1. PRICING: Free Use, Use with Account, Paid Properties for Evidence and Reports
PropertyTaxCheckup.com makes available free services for the limited use of the services to new customers. Free use (without an account) is allowed to search for 20 free property assessments per month. Free service does not include evidence required for appeal or access to Property Checkup Reports. Users can create an account to get an additional 20 free property assessments for a total of 40 assessments per month. To gain access to property evidence and reports, users must create an account and pay $59 one time per property for access to that property and the ability to create evidence reports and view the checkup report for allowed properties for a period of 6 months. We reserve the right to change our pricing from time to time, but our price changes will always be prospective and not retroactive. To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, PropertyTaxCheckup.com will store and update (e.g. upon expiration) your payment method on file. If we are unable to charge your designated payment method for any reason, please update the current billing information on file with PropertyTaxCheckup.com.
2. Refund Policy
We want you to be 100% satisfied with our Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at support@propertytaxcheckup.com or by telephone at (224) 387-5515 immediately so that we can try to resolve the issue, provide a refund or offer credit that can be used for future Services.
When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your PropertyTaxCheckup.com experience. All refund requests must be made within 30 days of purchase. Refunds are not allowed due to property appeals being unsuccessful as that is beyond our control. Refunds are not allowed due to the quality of comparable property evidence so this should be reviewed prior to purchase.3. PropertyTaxCheckup.com Evidence is Not a Substitute for Legal Advice
PropertyTaxCheckup.com provides a platform for evidence and self-help. The information provided by PropertyTaxCheckup.com along with the content on our website related to legal matters is provided for your private use and does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your appeal or selection of comparable properties, or apply the law to the facts of your situation.
If you need legal advice for a specific problem, you should consult with a licensed attorney. Neither PropertyTaxCheckup.com nor any information provided by PropertyTaxCheckup.com is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. As PropertyTaxCheckup.com is not a law firm, please note that communications between you and PropertyTaxCheckup.com may not be protected as privileged communications under the attorney-client privilege or work product doctrine. PropertyTaxCheckup.com is not a law firm. If you have questions, please contact us at support@propertytaxcheckup.com.
4. Attorney Profiles on our Website are Advertisements
Attorney profiles on our website are advertisements and should be interpreted as such. PropertyTaxCheckup.com does not investigate, verify or warrant the accuracy of the information contained in any attorney profile on our website. Participating Attorneys are third-party independent contractors solely responsible for the advice they give, the services they provide and the representations about themselves they make. You are solely responsible for assessing the quality, integrity, suitability and trustworthiness of all persons with whom you communicate regarding your legal needs.
5. Termination of Membership and Access Restriction
PropertyTaxCheckup.com reserves the right, in its sole discretion, to downgrade or terminate your access to the Services, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of the Services if you are not complying with these Terms, or if you are using the Services in a manner that would expose us to legal liability, disrupt the Services or disrupt others' use of the Services.
If PropertyTaxCheckup.com elects to terminate your account, PropertyTaxCheckup.com will provide you with notice at your registered email address. PropertyTaxCheckup.com also reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with notice. You agree that PropertyTaxCheckup.com will not be liable to you or to any third party for any modification, suspension, or discontinuance of your membership in the Services.
6. Ownership and Preservation of Your Documents
PropertyTaxCheckup.com does not claim ownership of any documents you either create or upload and store using our Services ("Documents"). You grant permission for PropertyTaxCheckup.com to use your Documents in connection with providing Services to you.
You acknowledge and agree that PropertyTaxCheckup.com may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of PropertyTaxCheckup.com, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that PropertyTaxCheckup.com has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.7. Consent to Receive Emails
By creating an account, you agree that you may receive communications from PropertyTaxCheckup.com, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the "Unsubscribe" link in the footer of the actual email.
8. Terms of the eSign Service
PropertyTaxCheckup.com offers an electronic signature service (“eSign Service”), which enables users to send and receive valid e-signatures in the United States under the 2000 U.S. Electronic Signature in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) as adopted by individual states.
By using PropertyTaxCheckup.com’s eSign Service, you consent to using electronic signatures pursuant to these Terms and the PropertyTaxCheckup.com Privacy Policy. PropertyTaxCheckup.com reserves the right to impose limits on users’ use of the eSign Service to prevent abusive or unreasonably burdensome use of the Service. Authentication. You agree that no certification authority or other third party verification is necessary to validate your electronic signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature or any resulting contract signed using the eSign Service. PropertyTaxCheckup.com does not authenticate users' signatures or identities when using the eSign Service. Minimum Age. To use the eSign Service, you must be the legal age of majority or otherwise able to form a binding contract under applicable laws and regulations. Compliance with Electronic Signature Laws. You acknowledge and agree that you have exclusive control and responsibility for the content of documents signed using the eSign Service. Some jurisdictions have rules prohibiting or limiting the use of electronic signatures in certain types of documents (e.g., estate planning laws, family planning laws, consumer protection laws, government contracting rules, etc.). Further, some jurisdictions outside the United States and European Union have not passed laws authorizing the use of electronic signatures. You agree that you (and not PropertyTaxCheckup.com) are solely responsible for determining whether your particular use of the eSign Service complies with the applicable laws of your jurisdiction. PropertyTaxCheckup.com has no duty to monitor the contents or ensure the legality of documents signed using the eSign Service. Retention Requirements. By using the eSign Service, you agree that you are solely responsible for complying with all applicable document retention laws and regulations pertaining to your electronically signed documents. PropertyTaxCheckup.com has no obligation to determine how long any electronically signed documents are required to be retained under applicable laws and regulations. Security. You are responsible for the security of documents that are emailed to you and other users of the eSign Service, downloaded from the eSign Service or transferred to another system by API or other integration with the eSign Service service.9. No Unlawful or Prohibited Use
You can only use our Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or offer by PropertyTaxCheckup.com to access or use our website or Services. By using our Services, you accept sole responsibility that you or any family member's use of or access to our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, PropertyTaxCheckup.com reserves the right to refuse membership, or suspend or terminate your account immediately and without prior notice at our sole discretion.
The following are specifically excluded or prohibited: • Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by PropertyTaxCheckup.com or the Participating Attorney in their sole discretion; • Use in connection with any legal matter involving an alleged violent crime; • Use in connection with any legal matter involving the laws of jurisdictions outside of the United States or its subdivisions; • Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel. • Use in connection with any legal matter that, as determined by the Participating Attorney in his or her sole discretion, lacks sufficient merit to warrant pursuit, or that has been raised an excessive or unreasonable number of times without a change in circumstances; • Use in connection with any legal matter that directly or indirectly involves any Participating Attorney other than as your counsel; • Use in connection with any legal matter that directly or indirectly involves PropertyTaxCheckup.com or any of its affiliates, directors, agents, employees, or other PropertyTaxCheckup.com service providers; or • Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer, agent or employee thereof has an adverse interest. For the purposes of this provision, "Program Sponsor" means any company, organization or affiliation that purchases or offers on behalf of its members or employees, a PropertyTaxCheckup.com legal plan through wholesale channels, retail channels or otherwise. Please see your Program Sponsor for additional restrictions. You may not hack, "scrape" or "crawl" PropertyTaxCheckup.com whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information PropertyTaxCheckup.com has not intentionally made available to you on its website via purchased subscription. Your use of the PropertyTaxCheckup.com website does not entitle you to resell any PropertyTaxCheckup.com content without prior express written consent from PropertyTaxCheckup.com.10. License Grant
Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a registered PropertyTaxCheckup.com user, you are licensed to keep, for your own personal records, electronic or physical copies of documents you have created on PropertyTaxCheckup.com. You may not copy the content of PropertyTaxCheckup.com's forms or agreements for use or sale outside of PropertyTaxCheckup.com. Any rights not expressly granted in these Terms are reserved by PropertyTaxCheckup.com.
When you transmit user content on PropertyTaxCheckup.com, you hereby grant PropertyTaxCheckup.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.11. Intellectual Property Rights
PropertyTaxCheckup.com retains all right, title and interest in and to its products and services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights. Except as otherwise provided in this agreement, you may not, and may not permit others to:
i. reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services; ii. sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or iii. circumvent or disable any security or technological features of our products and services. The design, text, graphics and selection and arrangement thereof and services and the legal forms, documents, guidance and all other content found on our website ("Service Content") are copyright © AppsIntelligent LLC. All rights reserved. PropertyTaxCheckup.com® is a trademark of AppsIntelligent LLC. These and any other PropertyTaxCheckup.com product or service names or slogans displayed on PropertyTaxCheckup.com products are trademarks of AppsIntelligent LLC. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of PropertyTaxCheckup.com is the service mark, trademark and/or trade dress of AppsIntelligent LLC and you may not copy, imitate or use it, in whole or in part, without our prior written consent. The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms or the Services should be understood as in any way granting any license or right to use any of PropertyTaxCheckup.com's trademarks displayed on our website. All goodwill generated from the use of PropertyTaxCheckup.com's trademarks is reserved for the use of PropertyTaxCheckup.com, exclusively.12. Copyright and DMCA
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act. If you believe that any material on our website infringes upon any copyright which you own or control, you may file a DMCA Notice of Alleged Infringement with PropertyTaxCheckup.com's Designated Copyright Agent: AppsIntelligent LLC 217 S. Pine St. Mt. Prospect, IL 60056 Email: support@propertytaxcheckup.com
13. Links to Third Party Sites
PropertyTaxCheckup.com's websites may contain links to third party resources and businesses on the Internet, called here "links" or "Linked Sites." Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. PropertyTaxCheckup.com does not sponsor and is not legally associated with any third party "linked sites." PropertyTaxCheckup.com is not legally authorized to use any trade name, registered trademark, logo, official seal or copyrighted material that may appear in the link.
PropertyTaxCheckup.com does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. PropertyTaxCheckup.com is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any third party sites. If you use any service provided on a Linked Site, (a) PropertyTaxCheckup.com will not be responsible for any act or omission of the third party, including the third party's access to or use of your customer data and (b) PropertyTaxCheckup.com does not warrant or support any service provided by the third party.
14. Disclaimer of Representations and Liability
Please read this section carefully as it affects your rights
The information, software, products, and services made available through PropertyTaxCheckup.com may include inaccuracies or typographical errors. PropertyTaxCheckup.com and/or its suppliers may at any time make improvements or changes to our Services. Information received via PropertyTaxCheckup.com should not be relied upon for personal, medical, legal, or financial decisions. You should consult an appropriate professional for specific advice tailored to your situation. In short, your use of our Services is at your own risk. TO THE FULLEST EXTENT PERMITTED BY LAW, PROPERTYTAXCHECKUP.COM AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INFORMATION AND OPINIONS RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROPERTYTAXCHECKUP.COM, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT PROPERTYTAXCHECKUP.COM HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. PROPERTYTAXCHECKUP.COM'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU TO PROPERTYTAXCHECKUP.COM FOR THE 12 MONTHS PRECEDING THE SERVICES IN QUESTION.
15. Release and Indemnity
On behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold PropertyTaxCheckup.com, your Program Sponsor and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Service. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to. You agree to indemnify and hold PropertyTaxCheckup.com, your Program Sponsor and its affiliates and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.
16. Dispute Resolution By Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.
Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our Customer Service Department at 1-224-387-5515. You can also email us at support@propertytaxcheckup.com. However, if PropertyTaxCheckup.com is not able to resolve a dispute with you after attempting to do so informally, then as a condition to your use of the Services we mutually agree to resolve such dispute through binding arbitration under the auspices of JAMS Alternative Dispute Resolution (" JAMS"). JAMS will administer any such arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, Chicago (IL), or any other location as to which we may then mutually agree. A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute. Any notice to PropertyTaxCheckup.com should be addressed to AppsIntelligent LLC, 217 S. Pine St. Mt. Prospect, IL 60056. Any notice to you shall be sent to your address as set forth in PropertyTaxCheckup.com's records of account or such other legal address as PropertyTaxCheckup.com is able to identify. Notwithstanding our agreement to arbitrate our disputes as provided above, the following exceptions will apply to the resolution of disputes between us: • Either you or PropertyTaxCheckup.com may assert claims, if they qualify, in small claims court in Cook County, Illinois or in any United States county where you live or work without first engaging in arbitration or the informal dispute-resolution process described above. • PropertyTaxCheckup.com may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services without first engaging in arbitration or the informal dispute-resolution process described above. • PropertyTaxCheckup.com may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any intellectual property infringement without first engaging in arbitration or the informal dispute-resolution process described above. • In the event that the agreement to arbitrate provided herein is found to be inapplicable or unenforceable for any reason, then as a condition to your use of the Services we agree that any resulting judicial proceedings will be brought in the federal or state courts of Mount Prospect, IL, and by your use of the Services you expressly consent to venue and personal jurisdiction of the courts therein. PropertyTaxCheckup.com may, in the future, make changes to these provisions regarding dispute resolution and arbitration by providing notice in accordance with the section of these Terms entitled "Modifications" below. You may reject any changes made during your Membership by sending us written notice. Such notice must be given within thirty (30) calendar days of the notice of modification to the following address: AppsIntelligent LLC, 217 S. Pine St. Mt. Prospect, IL 60056.
17. Controlling Law
These Terms will be governed by Illinois law except for its conflicts of laws principles.
18. Entire Agreement
These Terms constitute the entire agreement between you and PropertyTaxCheckup.com with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
19. Waiver, Severability and Assignment
PropertyTaxCheckup.com's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. PropertyTaxCheckup.com may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
20. Modifications
We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.
If you have any questions or concerns, contact support@propertytaxcheckup.com.
21. North Carolina Residents
If you are a North Carolina resident, the following provisions will apply to your purchases from PropertyTaxCheckup.com:
• The disclaimers of warranties and limitations of liability herein will not apply to you. • These Terms will not be construed to limit your recovery of damages or other remedies. • These Terms will not be construed to require you to agree to jurisdiction or venue in any state other than North Carolina for resolution of disputes between you and PropertyTaxCheckup.com.